Citrix Reciever App On Mac

| 17-08-2021
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downloadWhy can't I download this file?Citrix Receiver App On Mac Download
  • Citrix Receiver For Mac
  • Citrix Receiver Workspace App Mac

    • Citrix Receiver App On Mac Download

    Applicable Products

    • Receiver

    Citrix Receiver For Mac

    Citrix Workspace app is a new client from Citrix that works similar to Citrix Receiver and is fully backward-compatible with your organization’s Citrix infrastructure. Citrix Workspace app provides the full capabilities of Citrix Receiver, as well as new capabilities based on your organization’s Citrix deployment. May 02, 2018 Receiver for Mac overview High performance web and self-services access to virtual apps and desktops. Configure for anywhere access from your desktop or web access with Safari, Chrome or Firefox. A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies.

    Symptoms or Error

    This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

    User is unable to log on from a MacBook using the Citrix Receiver for Mac. The session opens and eventually disappears without any error message.

    Reciever

    Solution

    To resolve this issue, complete the following steps:

    1. Select the System Preferences icon on the toolbar.

    2. Open the Sharing folder in System Preferences under Internet & Wireless, as displayed in the following screen shot:

    1. Check the Computer Name field. If it is blank, type a computer name for the machine so that a license can be assigned to it.

    The session opens successfully from a MacBook using Citrix Receiver for Mac.

    Problem Cause

    Because the Mac devices does not have a registry like Windows devices, a license must be issued to the client devices name. If the device does not have a name, it cannot be issued a license. It attempts to assign a license to a null value, and the session drops.

    Additional Resources

    • Citrix Discussions - Citrix Viewer Crashing in Mac OS X Lion (10.7)

    • Citrix Discussions - Citrix Viewer 11.9.15 crashes on Mac OS X 10.10.3 when connecting

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    Instructions

    After uninstalling the Receiver and rebooting the system, ensure that the files or folders listed in this section have been removed from your system. If they still exist, remove them manually.

    1. /Applications-
      Citrix Receiver.app

    2. /Library
      - /Internet plug-ins/CitrixICAClientPlugIn.plugin
      - /LaunchAgents/com.citrix.AuthManager_Mac.plist
      - /LaunchAgents/com.citrix.ServiceRecords.plist

    3. /Users/Shared
      - /Citrix/Receiver Integration (entire folder)

    4. ~/Library
      - /Internet plug-ins/CitrixICAClientPlugIn.plugin
      - /Application Support/Citrix Receiver
      - CitrixID
      - Config
      - Module
      - /Preferences/com.citrix.receiver.nomas.plist
      - /Preferences/com.citrix.receiver.nomas.plist.lockfile
      - /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist (added in 11.6)
      - /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile (added in 11.6)

    5. ~/Applications
      - Under this folder, you can delete any applications you previously added via the Receiver UI.

    6. /private/var/db/receipts
      - com.citrix.ICAClient.bom
      - com.citrix.ICAClient.plist

    Important Notes

    • A tilde (~) placed at the beginning of a folder path refers to that folder’s location within the user profile. For example, ~/Library/Preferences/ refers to the Preferences folder within the user's Library folder (e.g. /Users/<username>/Library/Preferences/). A path without a tilde refers to the system-wide version of that folder at the root of the system (e.g. /Library/Preferences/).

    • Note that certain folder mentioned in the list can be hidden directories on the system.

    • It is important to remember that certain items mentioned in this article might not exist on your system depending on the Receiver version(s) you previously installed.

    Citrix Receiver Workspace App Mac

    Follow Me Data Notes

    In version 11.6, the Follow Me Data feature is integrated into the Citrix Receiver for Mac. The files and folders that are compatible with this feature are listed.
    You can remove the files that were not properly cleaned up by the uninstaller. You can also keep the user data that was previously synchronized on your system by Follow Me Data.

    1. The following locations should be cleaned up after running the uninstaller utility:
      - ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)
      - ~/Library/Application Support/ShareFile (contains user specific configurations)
      - /Library/PreferencePanes/FMDSysPrefPane.prefPane

    2. Installation information files that are okay to remove after uninstall:
      - /private/var/db/receipts/com.citrix.ShareFile.installer.plist
      - /private/var/db/receipts/com.citrix.ShareFile.installer.bom

    File not cleaned up during uninstall that you may or may not want to delete depending on your needs:
    - ~/ShareFile (contains the user data synchronized by Follow Me Data)
    - /private/var/db/receipts
    - com.citrix.ShareFile.installer.plist
    - com.citrix.ShareFile.installer.bom


    If you are Unable to find the Citrix WorkSpace App running on your MAC and if you want to forcefully quit
    Press Cmd + Alt + Escape to see the Force Quit Applications menu.
    This will show running apps, and lets you force-quit them if necessary - just highlight the Citrix WorkSpace App and click Force Quit.

    Additional Resources

    CTX130356 - Mac OS X 10.7 Lion - Known Issues with Citrix Receiver for Mac

    Citrix Documentation - Receiver for Mac